Privacy Policy
Last updated: 20 October 2026
Included is an initiative working to open up opportunities for young people across Greater Cambridge.
This privacy policy explains how personal information submitted through the Included website is collected, used and protected.
Who is responsible for your information?
Cambridge City Council is the data controller for personal information collected through the Included website and is responsible for how that information is processed.
Cambridge City Council
PO Box 700
Cambridge
CB1 0JH
Data Protection Officer: infogov@3csharedservices.org
You can also read the Council's privacy notice at www.cambridge.gov.uk/privacy-notice.
What information do we collect?
When you complete the contact form on our website, we collect the information you provide, which may include:
Your first and last name.
Your email address.
Your organisation name, if applicable.
The category that best describes you.
Whether you are interested in offering opportunities or experiences, contributing expertise or support, or discussing funding or partnerships.
Whether you have chosen to receive email updates from Included.
We may also collect technical information associated with your use of the website, including information collected through cookies and website services.
How do we use your information?
We use the information you provide to:
Respond to your enquiry or expression of interest.
Contact you about opportunities, experiences or expertise you may be able to contribute.
Discuss potential funding and partnerships.
Coordinate engagement with organisations and individuals supporting Included.
Send updates about Included if you have subscribed to receive them.
Manage and improve the website and protect its security.
Our legal basis for processing information
Cambridge City Council processes personal information in accordance with UK data protection law.
Where processing is necessary for the Council to carry out its public functions, it may rely on the public task lawful basis under Article 6(1)(e) of the UK GDPR.
Where you choose to subscribe to optional email updates, we rely on your consent.
Other lawful bases may apply where appropriate, including where processing is necessary to comply with a legal obligation.
Email updates
If you choose to subscribe, we may send you updates about Included's development, activities and opportunities to get involved.
Subscribing is optional. You can unsubscribe at any time using the link in our emails.
You can submit an enquiry or offer support without subscribing to the newsletter.
How your information is stored and shared
The Included website is hosted using Squarespace, and contact forms are managed using HubSpot.
Personal information may be processed by these service providers on behalf of the Council, subject to appropriate data protection arrangements.
Information may also be shared with authorised people supporting the delivery and development of Included where necessary to respond to your enquiry or coordinate your contribution.
We will not sell your personal information.
Where information is transferred outside the UK, appropriate data protection safeguards will be used.
How long we keep your information
Personal information will be retained in accordance with Cambridge City Council's applicable records retention policies and the purposes for which it was collected.
We will not keep personal information for longer than necessary.
If you unsubscribe from email updates, we will stop sending them, although we may retain limited information to ensure your preference is respected.
Cookies
Our website uses cookies and may use similar technologies to support website functionality and understand how visitors use the site.
Where required, we will ask for your consent before placing non-essential cookies.
Further information about cookies and how to manage your preferences will be provided through the website's cookie controls or cookie information.
Your rights
Under UK data protection law, you may have rights to access, correct, restrict or object to the use of your personal information, and to request deletion in certain circumstances.
You can also withdraw consent where consent is the lawful basis for processing.
To exercise your rights, contact Cambridge City Council's Data Protection Officer at infogov@3csharedservices.org.
If you are unhappy with how your information is handled, you can complain to the Information Commissioner's Office at www.ico.org.uk.
Changes to this policy
We may update this policy as Included develops or our use of personal information changes.
The latest version will be published on this website.